The explosion of AI has ignited both excitement and apprehension across various industries. While AI is undeniably having a positive impact on engineering and customer service teams, cybersecurity and IT practitioners remain cautious.
Concerns about data privacy, the inflexibility of disparate tools, and the sensitive nature of many mission-critical workflows—which, more often than not, require some level of human oversight—fuel a deep mistrust of LLMs by these teams.
Before starting Tines, I spent 15 years as a security leader at some of the world’s most targeted companies.
I know firsthand just how frustrating and demoralizing it is to be burned by solutions that excelled during vendor demonstrations but fell short when faced with my real-world problems.
Not only were these ‘solutions’ a complete waste of my budget, time, and mental load, but this post-demo disappointment happened much too often for my liking. That’s one of the reasons we took our time to launch AI in Tines - we’re evangelical about only shipping products and features that add value for our customers.
We never want to contribute to any sort of hype and ultimately fail to deliver on our mission to power the world’s most important workflows. We’re very proud of our AI features, and we’re just getting started - we have some very exciting launches to come!
In the meantime, to better understand the mood around AI's true potential and separate the signal from the noise, we conducted a pulse survey among 53 Chief Information Security Officers (CISOs) from the US, UK, Australia, and the Netherlands between June 27th and July 5th, 2024.
Respondents came from Silicon Valley CISO Investments* and Pollfish using organic sampling. This report explores their experiences, concerns, and challenges as they incorporate AI into their scaling security operations.
The full report is free to access at tines.com, but here's a preview of some key findings.
94% of CISOs are concerned about the increased pressure on their security teams due to AI adoption.
66% consider data privacy a challenge to AI adoption.
49% view inflexible technologies as a challenge to AI adoption.
74% believe faster decision-making by AI systems will introduce more benefits to the SOC than risks.
51% say AI will make it easier to hire entry-level employees.
*Silicon Valley CISO Investments are investors in Tines.