Solutions

One platform for every workflow, every team, and every AI.

Strengthen IT as the foundation for business-wide execution. Orchestrate infrastructure, services, and support operations while giving every team the freedom to safely own the workflows they know best, all with complete visibility, governance, and control.

Book a demo Sign up free

A unified workspace to build, run and monitor IT

Tines brings your infrastructure, applications, and AI into one secure environment where every workflow runs with complete visibility, governance, and resilience. Whether your team builds with natural language or code, every workflow is connected, observable, and built to adapt as your environment evolves, helping IT operate at scale without adding complexity.

With Tines, IT teams can:

Run everything from one place. Connect infrastructure, applications, AI, and business workflows into a single workspace with complete visibility across every dependency.
See every workflow in motion. Monitor every execution in real time with observability that helps you identify issues early, understand operational impact, and maintain resilient services.
Build the way your team works best. Create workflows, applications, and AI agents using natural language or code, giving every team the flexibility to solve problems in the way that suits them.
Adapt as your environment evolves. Intelligent workflows continuously validate changes, recover from common failures, and keep operations running smoothly with less manual intervention.
Scale with governance built in. Protect every workflow through isolated execution, protected credentials, and complete auditability, giving IT complete oversight as adoption grows.

Smart, secure workflows

Build your way

Build agents, applications, and automations using natural language. Whether you're solving routine service requests or orchestrating complex infrastructure operations, Tines gives every IT team the flexibility to build without sacrificing control.

Clear the channel mess

Connect every system, application, and AI through one interaction layer. Tines works with any API, eliminating context switching and enabling coordinated execution across your entire environment.

Intelligent execution, sharper focus

Give every task the right level of intelligence. Automate predictable work, apply AI where judgment adds value, and keep humans in control when decisions matter most.

Full operational visibility and resilience

Know what is running, who owns it, and how every workflow performs. Built-in monitoring, governance, and resilient execution help your operations stay reliable as automation scales.

One secure environment built for every team

Empower every team to build and run AI, applications, and automations while IT maintains complete visibility, governance, and operational control.

IT as a business enabler

Infrastructure management

Networking

Application management

IT service delivery and support

Power to scale, freedom to focus

With Tines, Intercom’s IT team took control of their workflows — reducing tickets, accelerating service, and unlocking time for higher-impact work. With 15 workflows converted into a single Tines story, Intercom addressed their needs within IT infrastructure, IT support, cloud security, and customer solutions.

Build time reduced from 2 months to 2 hours

Intercom’s future is being built on Tines.

Emanuele Sparvoli

Director of IT, Intercom