Description
Remove a reaction from a comment.
Request
HTTP Method: POST
| Parameter | Description |
|---|---|
| value | The value of the reaction to be removed from the comment. (supported reaction values: +1, -1, eyes, heart, white_check_mark). |
| Path Parameter | Description |
|---|---|
| case_id | The ID of the case. |
| comment_id | The ID of the comment. |
Sample request
curl -X POST \
https://<<META.tenant.domain>>/api/v2/cases/<<case_id>>/comments/<<comment_id>>/remove_reaction \
-H 'content-type: application/json' \
-H 'Authorization: Bearer <<CREDENTIAL.tines_api_key>>' \
-d '{
"value": "heart"
}'
Response
A successful request will return a JSON object describing the updated comment with the specified reaction removed for the authenticated user.
Field description
| Parameter | Description |
|---|---|
| case_id | The case ID. |
| id | The ID of the record with the comment attached to the case. |
| activity_type | The type of activity taken on the case - commented in this instance. |
| value | The comment being added. |
| created_at | ISO 8601 Timestamp representing creation date. |
| user | Details of the user. |
| reactions | An array of objects describing the reactions and their reactants on the comment. |
| User parameter | Description |
|---|---|
| user_id | The user ID. |
| first_name | The user's first name. |
| last_name | The user's last name. |
| The user's email address. | |
| avatar_url | The user's avatar url. |
| is_service_account | Whether this user is a service account (true/false). |
Sample response
{
"case_id": 42,
"id": 126,
"action": "COMMENTED",
"value": "Comment value",
"created_at": "2024-03-07T11:42:58Z",
"user": {
"user_id": "1",
"first_name": "John",
"last_name": "Smith",
"email": "john.smith@example.com",
"avatar_url": "https://lh3.googleusercontent.com/a/QslEzz3Af-SGcswUnWBH7Fw-FKOAA=s96-c",
"is_service_account": false
},
"reactions": []
}