Case list enhancements


We've added a number of enhancements to our Cases list view, designed to help you navigate and filter Cases more efficiently.

Additional filters:

  • Tag Filtering: Click on a Case tag to instantly add it to your filter

  • Personal Assignment Filter: New "Assigned to you" option for quick access to the viewer's assigned cases

Additional table columns: Case ID, priority, as well as created, updated, and resolved datetimes