| Sub-processor | Nature and purposes of processing & transfer | Categories of personal data & frequency of processing | Location of processing (and, where applicable, transfer) | Frequency and duration of Processing | Security measures |
|---|---|---|---|---|---|
| Amazon Web Services, Inc. As determined by customer during tenant creation process | Cloud infrastructure and data | As set out in customer DPA | Ireland, US, UK, Japan, Australia | Continuous and ongoing | https://docs.aws.amazon.com/whitepapers/latest/aws-overview/security-and-compliance.html |
| Cloudflare, Inc. For tunnel customers only | Network tunnelling | As set out in customer DPA | Ireland & USA | Continuous and ongoing | https://www.cloudflare.com/trust-hub/ |
| Fivetran, Inc. | Data warehouse services | As set out in customer DPA | EU | Continuous and ongoing | https://fivetran.com/docs/security |
| Functional Software, Inc. d/b/a Sentry | Monitoring | As set out in customer DPA | USA | Continuous and ongoing | https://sentry.io/trust |
| Google LLC | Cloud infrastructure and data | As set out in customer DPA | USA | Continuous and ongoing | https://pki.goog |
| Hound Technology, Inc. d/b/a Honeycomb | Monitoring | As set out in customer DPA | USA | Continuous and ongoing | https://www.honeycomb.io/security |
| Intercom, Inc. | User database management | As set out in customer DPA | USA | Continuous and ongoing | https://www.intercom.com/security |
| Panther Labs, Inc. | Security information and event management | As set out in customer DPA | Ireland | Continuous and ongoing | https://panther.com/company/trust |
| Snowflake, Inc. | Data warehouse services | As set out in customer DPA | Ireland | Continuous and ongoing | https://www.snowflake.com/product/security-and-trust-center/ |
| Zendesk, Inc. | Customer support | As set out in customer DPA | USA | Continuous and ongoing | https://www.zendesk.com/trust-center |