Intercom × Tines
Integrating Tines and Intercom streamlines customer support automation, enhancing efficiency and enabling more personalized, responsive interactions.
Pre-built templates
With Tines, you can easily take any action that has a defined API. We've already pre-built some of the most popular ones for you, so you can build quickly.
Build your own connections
With Tines, you can easily take any action that has a defined API using an HTTP request. To build even more quickly, copy a cURL command and paste it into the storyboard.
cURL request
curl -v -X GET --location "https://api.nasa.gov/neo/rest/v1/neo/browse?api_key=DEMO_KEY" -H 'Content-Type: application/json'Paste in your Tines story
Full workflow examples
Explore pre-built workflows for Intercom. Use them for inspiration or as a starting point to build your custom automation solution.
Communicate across chats in Intercom and Slack
React quickly to new Intercom messages through Slack. Keep conversations updated using Slack threads which anyone can collaborate in.
Tools: Intercom, Slack
Track Intercom conversations in Quickbase
Track Intercom conversations in Quickbase. Record when conversations were opened and closed.
Tools: Intercom, Quickbase
Sync Intercom conversations with Tines cases
This story facilitates sync of Intercom conversations to Tines cases. Cases are a ticketing solution within Tines.
Tools: Intercom, Tines
Monitor Intercom for sensitive content with Nightfall and record in Tines
Scan Intercom messages with Nightfall for sensitive data. Create Tines records for any data and link to a case.
Tools: Intercom, Nightfall AI, Tines
Connect quickly
It takes minutes, not months, to connect to tools in Tines.
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Check out our blogs, browse our learning paths, and more.
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Case study
Intercom’s IT team boosts efficiency by overhauling their workflows with Tines
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