What's new in Tines: December 2024 edition

Written by Hannah RoyProduct Marketing Manager

Published on January 2, 2025

Pages: building for the end user 

When building applications in Tines, you want an interactive and personalized experience for the end user.

Level up your Tines pages by allowing users to search for available options in a field or select multiple items in a table.

Learn more about page customization →

AI action: JSON mode activated 

The AI action in Tines is a helpful feature, but sometimes the outputs from an AI model might not be formatted exactly how you like them.

Use the new JSON mode option to ensure your responses are structured in easy-to-consume JSON.

As of December, Amazon’s new family of AI models are available to use with the AI action. Check out what’s available.

And speaking of AI, did you hear AI in Tines is now available for self-hosted tenants?

LOOP option: support for array processing 

Looping in Tines is a great way to easily process an array and transform, filter, or reduce incoming events.

We’ve added LOOP option support for array processing for both Groups and Send to Story.

Once the loop finishes, results can be aggregated, ensuring all data is collected and returned cohesively in the final event.

Read more on looping →

Cases: even more customizable 

We’re always looking for ways to improve on Cases, and December was no exception. Here are some of the new enhancements with Cases:

But wait, there's more! 

It may be the holidays, but the Tines product team was hard at work this month, and we couldn’t exclude the other features that came out:

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