Pipedrive’s Kristian Kivimägi: How to scale security teams while taking care of your people

Written by Thomas KinsellaCo-founder & CCO, Tines

Published on November 15, 2022

This article was posted more than 18 months ago.

In this episode of the Future of Security Operations podcast, Thomas speaks with Kristian Kivimägi, Head of Security Operations at Pipedrive, a CRM and intelligent revenue management platform for small businesses. Kristian has helped scale Pipedrive's Information Security team from start-up to 20 people and is also a guest lecturer in vulnerability assessment and cybersecurity at Tallinn University of Technology in Estonia.

Topics include: 

  • The state of security operations today, both the good and the bad

  • Tips for retaining and building talent from someone who built a security team

  • How to reduce time spent on manual tasks, including frequent phishing emails

  • What elements individuals who want to build a security team should prioritize, and advice for new security leaders

  • How to measure security team success, what metrics to track, and how to assess performance

  • How to take care of your team, combat burnout, and improve mental health 

  • What security operations teams will look like in five years, and what technology they will implement

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