In today's security and IT landscape, the workflows that power your operations are not merely convenient tools—they're essential infrastructure. When a phishing detection workflow fails or an access control process malfunctions, the consequences can be severe: security incidents remain undetected, response times suffer, and organizational risk escalates significantly.
This reality creates a paradox for teams. Workflows (sometimes called "stories" in Tines) must evolve to meet emerging threats and improve efficiency, but changes pose potential risks. How do you balance rapid iteration with rigorous quality control?
This is where Tines Change Control can significantly improve the review process. It establishes a controlled environment for safe experimentation and workflow adjustments. However, managing reviews as a team remains a challenge. Without safeguards, changes may occur without adequate review, risking disruptions. Additionally, when multiple team members work on the same story at once, a single test environment can become a bottleneck.
Introducing multiple drafts: collaboration without compromise
The introduction of multiple drafts within Change Control fundamentally alters how teams collaborate on projects. This feature allows various builders to work on the same project in parallel, each within their own draft environment. The outcome? Faster innovation, improved collaboration, and retained oversight over what goes live.
Key features that make the difference
Multiple drafts
No more waiting your turn to test changes. With multiple drafts, team members can work in parallel, testing different approaches to solve the same problem. Small changes can be pushed live quickly while more extensive modifications continue development.
Intelligent merge conflict resolution
Every once in a while, conflicts may arise as multiple team members work on the same story. Tines' user-friendly merge conflict UI makes resolving these issues straightforward, ensuring that all changes integrate seamlessly before going live.
Customizable settings
Establish clear settings to optimize your teams' use of Change Control. Decide if Change Control should be activated by default for all stories or if it's necessary only for select teams. To prevent any single user from both requesting and approving their own changes, activate approval requirements for all updates. This connects with a new permission designated for the editor role. By broadening the review permission to include users who regularly create and update stories, maintenance processes can become more efficient.
The upside to the review process
Stay in control at scale: As your orchestration and automation initiatives grow, Change Control ensures all updates align with company processes and receive proper review before implementation. This is particularly valuable for teams that must uphold standards across workflows.
Build better builders: Safely experimenting in a draft environment empowers team members of all experience levels to collaborate and try new approaches without fear of breaking production workflows. This fosters learning, confidence, and skill development across your team.
Necessary oversight: While AI and automation can speed up workflow development, human oversight remains crucial. Change Control creates a structured review process that combines the speed of automation with your team members' critical thinking.
Change Control strikes the perfect balance in a landscape where security automation must be flexible and regulated. It allows for parallel development, smart conflict resolution, and structured reviews, empowering teams to work together more efficiently while maintaining the integrity of their essential workflows.